Consumer Assistance
Contact Support
Have questions regarding Max Flex Core hardware specifications, hydrogel replacement schedules, or order pathways? Our team is standing by.
Support Channels
Email Inquiries
Operating Hours
Monday – Friday: 9:00 AM – 6:00 PM EST
Weekend: Monitored ticket response within 24 hours
Order Inquiries
For active shipment tracking or billing inquiries, please refer to your confirmation email from the merchant containing your carrier tracking code.